Victorian Village is Tampa Bay's largest gift and
collectable Shoppe. Founded by owners Don and
Cathy Statz in 1996, Victorian Village has quickly
become one of the most well known Shoppes in the South.
It is our goal to provide you with personalized customer
service and a great variety of items to choose from.
With over 15,999 square feet under our roof, we are
certain to have something for everyone. We hope
you will visit us soon.
Computer Services & Special Notification.
Every purchase you make with Victorian Village is
recorded in our computer so that we can keep a
comprehensive listing of your prior purchases.
This database allows us to notify you when new things
are happening, such as new product releases, signing
events, artist appearances, etc.
Which credit cards do you accept?
Visa, MasterCard, Discover, and American Express
credit cards are accepted at Victorian Village.
What is the cost for shipping?
All orders from $0.00 - $99.99 will be
shipped in the continental U.S. via UPS insured ground delivery
for $10.00. All orders over $100 will be shipped
free of charge via UPS ground.
PLEASE NOTE: On Gift
Certificate purchases under $100, the Shopping Cart will
show a Shipping charge of $10.00. The actual Shipping
charge for Gift Certificates will be $2.00 unless gift
wrapping is desired, then the Shipping charge will be $10.00
for purchases under $100.
When will my order be shipped?
Your order will be shipped within 48 hours on all
in-stock merchandise. Items that are not in stock
will be shipped as soon as we receive them. Event
pieces will be shipped on the next business day
following the event.
(UPS shipments are Monday-Friday, excluding holidays)
Can I cancel my order?
Yes you can, as long as the order/item has not been
shipped. Please contact us immediately by phone
at (888) 800-4494 or (813) 989-0908 if you wish to cancel
What if my merchandise was damaged in transit?
In the event that your purchase was damaged in
transit, please report the transit damage to us within 7
days. Please retain all shipping boxes until you
notify us. To notify us of transit damage, please
call us at (888) 800-4493 or (813) 989-0908.